About Us:
DS Promotions is a dynamic and customer-centric company dedicated to delivering top-notch products/services and providing exceptional customer experiences. We are looking for a passionate Customer Service Representative to join our team.
Job Description:
As a Customer Service Representative you will be the front line of our customer support team, ensuring that our customers receive the best service and assistance. You will play a crucial role in doing sales, addressing concerns, and building strong relationships with our valued customers.
Key Responsibilities:
- Answer customer inquiries in a professional and friendly manner.
- Provide information about products/services, pricing, and promotions.
- Resolve customer issues and complaints promptly and effectively.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other team members to improve processes and customer support strategies.
- Stay up to date with product knowledge to provide accurate information to customers.
- Identify opportunities for upselling or cross-selling based on customer needs.
Requirements:
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-focused mindset.
- Ability to work in a fast-paced environment and handle a high volume of customer inquiries.
- Availability to work flexible hours, including weekends and holidays if needed.
Benefits:
- Ongoing training and career development opportunities.
- A positive and collaborative work environment.
- Travel Opportunities
If you're passionate about delivering outstanding customer service and thrive in a dynamic environment, we'd love to hear from you. Join our team and be a part of our commitment to providing exceptional customer experiences. Apply today by sending your resume DS is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences
Job Types: Full-time, Part-time, Permanent, Temp to perm
Salary: £400.00-£600.00 per week
Supplemental pay types:
- Bonus scheme
- Performance bonus
